job description
Join MKS Workforce Management Services as a Restaurant Supervisor in the heart of Baliâs thriving hospitality scene! Weâre seeking a passionate and experienced leader to oversee daily operations, inspire a high-performing team, and deliver exceptional dining experiences in some of Baliâs most vibrant locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
In this role, youâll play a pivotal part in shaping the guest experience while driving operational excellence. Whether youâre managing a beachfront cafĂŠ in Seminyak, a trendy warung in Ubud, or a luxury resort restaurant in Nusa Dua, youâll have the opportunity to work in diverse settings while enjoying the islandâs unique culture and lifestyle. This is more than just a jobâitâs a chance to grow your career in one of the worldâs most sought-after hospitality destinations.
We offer competitive compensation (IDR 3,500,000 â IDR 4,000,000/month), flexible scheduling, and ample opportunities for professional development. If you thrive in fast-paced environments, love working with people, and are eager to advance in the hospitality industry, weâd love to hear from you!
Note: Positions are available across multiple locations in Bali. Relocation assistance may be provided for qualified candidates.
Responsibility
- Oversee daily restaurant operations, ensuring smooth service delivery and adherence to company standards.
- Lead, train, and motivate a team of servers, hosts, and kitchen staff to maintain high levels of guest satisfaction.
- Monitor inventory, order supplies, and manage stock levels to minimize waste and control costs.
- Handle guest inquiries, complaints, and feedback professionally, resolving issues to ensure a positive dining experience.
- Enforce health, safety, and hygiene protocols in compliance with local regulations and company policies.
- Prepare staff schedules, conduct performance evaluations, and foster a collaborative work environment.
- Collaborate with management to develop promotional strategies, menu updates, and special events.
- Track sales performance, generate reports, and implement improvements to boost revenue and efficiency.
Qualifications
- Minimum of 2 years of experience in a supervisory or leadership role within the restaurant or hospitality industry.
- Strong understanding of restaurant operations, including front-of-house and back-of-house processes.
- Excellent communication and interpersonal skills, with the ability to engage guests and team members effectively.
- Proven problem-solving abilities and a customer-centric mindset.
- Basic knowledge of inventory management, POS systems, and financial reporting.
- Fluency in English; additional languages (Bahasa Indonesia, Mandarin, etc.) are a plus.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Certification in food safety or hospitality management is an advantage.