job description
Join Bali Ocean Feast, a premier dining destination in Bali, as a Restaurant Supervisor. We are seeking a dynamic and experienced professional to lead our team and ensure exceptional guest experiences across our vibrant locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Restaurant Supervisor, you will play a pivotal role in maintaining our high standards of service, managing daily operations, and fostering a positive work environment. Enjoy competitive benefits including a basic salary, public holiday pay, BPJS coverage, service charge incentives, paid leave, and THR (annual bonus).
If you are passionate about hospitality, thrive in a fast-paced setting, and have a knack for leadership, this is your opportunity to grow with a renowned brand in Bali's thriving tourism industry.
Responsibility
- Oversee daily restaurant operations, ensuring smooth service and guest satisfaction.
- Lead, train, and motivate staff to deliver exceptional customer experiences.
- Monitor and maintain inventory levels, including food, beverages, and supplies.
- Handle guest inquiries, complaints, and feedback with professionalism and efficiency.
- Ensure compliance with health, safety, and hygiene standards.
- Assist in scheduling shifts and managing staff attendance.
- Collaborate with the kitchen team to ensure timely and accurate order delivery.
- Uphold company policies and procedures while fostering a positive work culture.
Qualifications
- Minimum 2 years of experience in a supervisory role within the hospitality industry.
- Strong leadership and communication skills.
- Fluency in English and Bahasa Indonesia; additional languages are a plus.
- Ability to work flexible hours, including weekends and holidays.
- Knowledge of POS systems and basic accounting principles.
- Excellent problem-solving and customer service skills.
- High school diploma or equivalent; hospitality certification is advantageous.
- Passion for delivering outstanding guest experiences.