job description
Join the Travis Masiero Restaurant Group (TMRG) as a Restaurant Supervisor and lead a dynamic team in Bali's vibrant culinary scene. This role offers the opportunity to shape exceptional dining experiences in some of the island's most sought-after locations, including Canggu, Ubud, and Nusa Dua. As a key player in our hospitality team, you will oversee daily operations, ensure impeccable service standards, and foster a culture of excellence.
At TMRG, we believe in nurturing talent and providing a platform for growth. If you are passionate about hospitality, thrive in fast-paced environments, and have a knack for leadership, this is your chance to make a lasting impact in Bali's thriving food and beverage industry.
Responsibility
- Lead and motivate a team of service staff to deliver outstanding guest experiences.
- Oversee daily restaurant operations, including opening, closing, and shift management.
- Ensure compliance with health, safety, and hygiene standards.
- Handle guest inquiries, feedback, and complaints with professionalism and efficiency.
- Coordinate with the kitchen and bar teams to maintain seamless service flow.
- Train and develop staff to uphold TMRG's service excellence standards.
- Monitor inventory levels and assist in ordering supplies as needed.
- Implement promotional activities and special events to enhance guest engagement.
Qualifications
- Minimum 2 years of experience in a supervisory role within the hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of POS systems and basic financial reporting.
- Ability to work flexible hours, including weekends and holidays.
- Fluency in English; additional languages are a plus.
- Passion for delivering high-quality service and creating memorable guest experiences.
- Familiarity with Bali's dining scene and cultural nuances is advantageous.