job description
Join Wahaha as a Restaurant Supervisor and lead a dynamic team in the heart of Bali! We offer a competitive salary, comprehensive health insurance, and unparalleled opportunities for career growth. Enjoy a flexible work-life balance while contributing to an exciting and fast-paced hospitality environment.
As a Restaurant Supervisor, you will play a pivotal role in ensuring exceptional guest experiences, managing daily operations, and fostering a positive work culture. If you are passionate about hospitality and leadership, this is the perfect opportunity for you!
Responsibility
- Oversee daily restaurant operations, ensuring smooth service and high customer satisfaction.
- Lead, train, and motivate staff to deliver exceptional service and maintain high standards.
- Manage inventory, order supplies, and ensure cost-effective operations.
- Handle customer inquiries, complaints, and feedback professionally and promptly.
- Monitor and maintain cleanliness, hygiene, and safety standards in compliance with regulations.
- Assist in menu planning, pricing, and promotional activities to drive sales.
- Coordinate with kitchen staff to ensure timely and accurate food delivery.
- Prepare reports on sales, expenses, and staff performance for management review.
Qualifications
- Proven experience in a supervisory role within the hospitality industry.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Knowledge of food safety, hygiene, and sanitation standards.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in using POS systems and basic computer applications.
- Fluency in English and Bahasa Indonesia is preferred.
- Passion for delivering outstanding customer service and creating memorable dining experiences.