job description
Join Bigtime Empire as a Restaurant Staff and become part of a dynamic team dedicated to delivering exceptional dining experiences in Bali’s most vibrant locations. This role is perfect for hospitality professionals who thrive in fast-paced environments and take pride in providing top-tier customer service.
As a key member of our restaurant operations, you will engage with guests, ensure smooth service flow, and contribute to the overall success of our establishment. Whether you're taking orders, preparing food, or handling payments, your attention to detail and passion for hospitality will make a lasting impression on our patrons.
We offer a competitive salary, a supportive work environment, and the opportunity to grow within a well-respected brand in the hospitality industry. If you’re enthusiastic, team-oriented, and committed to excellence, we’d love to have you on board!
Responsibility
- Greet and seat guests promptly, ensuring a warm and welcoming atmosphere.
- Take accurate food and beverage orders, addressing any special requests or dietary restrictions.
- Prepare and serve food and drinks efficiently while maintaining presentation standards.
- Handle cash and digital payments, ensuring accuracy and providing receipts as needed.
- Collaborate with kitchen and bar staff to ensure timely order fulfillment.
- Maintain cleanliness and organization in dining areas, tables, and service stations.
- Resolve customer inquiries or complaints professionally and promptly.
- Assist with opening and closing duties, including setup and inventory checks.
Qualifications
- Proven experience in a restaurant, café, or similar hospitality role.
- Excellent communication and interpersonal skills in English.
- Strong attention to detail and ability to multitask in a busy environment.
- Basic knowledge of food safety and hygiene standards.
- Ability to work flexible hours, including weekends and holidays.
- Friendly, approachable, and customer-focused attitude.
- Physical stamina to stand for extended periods and lift moderate weights.
- Team player with a positive attitude and willingness to learn.