job description
Join The Vikings Group as a Restaurant Manager and lead a dynamic team in delivering exceptional dining experiences across Bali's most vibrant locations. You will oversee daily operations, ensuring seamless service, guest satisfaction, and operational excellence. This role is perfect for a passionate leader with a keen eye for detail and a drive to elevate hospitality standards.
As a Restaurant Manager, you will play a pivotal role in shaping the guest experience, managing staff performance, and maintaining high standards of food quality and service. Your leadership will directly impact the restaurant's success, making this an exciting opportunity for career growth in the hospitality industry.
Responsibility
- Oversee daily restaurant operations, including staff scheduling, inventory management, and customer service.
- Ensure compliance with health, safety, and hygiene standards in accordance with local regulations.
- Train, mentor, and evaluate staff to maintain high performance and professionalism.
- Monitor financial performance, including budgeting, cost control, and revenue optimization.
- Resolve guest complaints and ensure a positive dining experience for all patrons.
- Collaborate with the kitchen team to maintain food quality, presentation, and menu consistency.
- Implement marketing strategies to attract new customers and retain loyal guests.
- Conduct regular inspections to uphold cleanliness, ambiance, and operational efficiency.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 3 years of experience in a managerial role within the restaurant or hospitality industry.
- Strong leadership, communication, and problem-solving skills.
- Proven ability to manage budgets, control costs, and drive profitability.
- Excellent customer service skills with a guest-centric approach.
- Knowledge of POS systems, inventory management, and restaurant operations software.
- Flexibility to work evenings, weekends, and holidays as required.
- Fluency in English; additional languages are a plus.