job description
Join Soru Station as a Restaurant Manager and lead a dynamic team in delivering exceptional dining experiences across Bali's most vibrant locations. This role offers the opportunity to oversee daily operations, drive customer satisfaction, and contribute to the growth of a thriving hospitality brand. If you are a passionate leader with a keen eye for detail and a commitment to excellence, we invite you to apply.
As a Restaurant Manager, you will play a pivotal role in ensuring smooth operations, maintaining high standards of service, and fostering a positive work environment. Your leadership will directly impact guest experiences, staff performance, and the overall success of the restaurant. This position is ideal for individuals who thrive in fast-paced settings and are eager to make a mark in the hospitality industry.
Responsibility
- Oversee daily restaurant operations, including staff scheduling, inventory management, and customer service.
- Lead, train, and motivate the team to deliver exceptional service and maintain high standards.
- Monitor and control costs, including labor, food, and supplies, to ensure profitability.
- Ensure compliance with hygiene, safety, and sanitation regulations.
- Maintain and inspect equipment to ensure functionality and safety.
- Resolve customer complaints and issues promptly and professionally.
- Analyze sales data and trends to optimize menu offerings and pricing strategies.
- Collaborate with the kitchen and front-of-house teams to enhance overall dining experiences.
Qualifications
- Proven experience in a managerial role within the hospitality or food service industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of food safety and sanitation regulations.
- Ability to analyze financial data and manage budgets effectively.
- Problem-solving skills and the ability to handle high-pressure situations.
- Flexibility to work evenings, weekends, and holidays as required.
- Passion for delivering outstanding customer service and driving business growth.