job description
Join Bigtime Empire as a Restaurant Manager and lead the launch of our exciting new franchise in Bali! We are seeking a dynamic and results-driven professional to oversee operations, drive team performance, and ensure exceptional guest experiences. This is a unique opportunity to shape the success of a pioneering team in a vibrant and growing market.
As the Restaurant Manager, you will play a key role in establishing operational excellence, maintaining high standards of service, and fostering a positive work environment. If you have a passion for hospitality, strong leadership skills, and a track record of success, we want you on our team!
Responsibility
- Oversee daily restaurant operations, including staffing, inventory, and customer service.
- Lead, train, and motivate the team to deliver exceptional guest experiences.
- Ensure compliance with health, safety, and sanitation standards.
- Manage budgets, control costs, and optimize profitability.
- Develop and implement marketing strategies to attract and retain customers.
- Handle customer feedback and resolve issues promptly and professionally.
- Monitor and maintain inventory levels, placing orders as needed.
- Collaborate with corporate teams to align with brand standards and goals.
Qualifications
- Proven experience as a Restaurant Manager or similar role in the hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of restaurant operations, including POS systems and inventory management.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Customer-focused mindset with a passion for delivering high-quality service.
- Flexibility to work evenings, weekends, and holidays as needed.
- Relevant degree or certification in hospitality management is a plus.