job description
Join PT Cipta Rasa Barokah as a Restaurant Crew Member and become part of a dynamic team dedicated to delivering exceptional dining experiences. In this role, you will be the face of our brand, ensuring every guest leaves with a smile. Whether you're taking orders, serving delicious meals, or maintaining a welcoming atmosphere, your contributions will directly impact customer satisfaction and our restaurant's success.
This is a fantastic opportunity for individuals passionate about hospitality, eager to grow in the food and beverage industry, and committed to providing top-notch service. We offer a supportive work environment, competitive compensation, and the chance to work in some of Bali's most vibrant locations.
Responsibility
- Greet and seat guests promptly, ensuring a warm and welcoming first impression.
- Take accurate food and beverage orders, relaying them efficiently to the kitchen and bar.
- Serve meals and drinks with attention to detail, ensuring presentation and quality standards are met.
- Maintain a clean and organized dining area, including tables, chairs, and service stations.
- Handle cash and electronic payments accurately, providing correct change and receipts.
- Assist in resolving guest concerns or complaints with professionalism and a solution-oriented approach.
- Collaborate with kitchen and bar staff to ensure smooth service flow during peak hours.
- Uphold hygiene and safety standards in compliance with local health regulations.
Qualifications
- Previous experience in a restaurant, café, or hospitality role is preferred but not required.
- Excellent communication and interpersonal skills to engage with diverse customers.
- Ability to work in a fast-paced environment while maintaining composure and efficiency.
- Basic math skills for handling transactions and managing cash registers.
- Flexibility to work shifts, including weekends, evenings, and holidays.
- A positive attitude, teamwork mindset, and willingness to learn.
- Physical stamina to stand for extended periods and lift moderate weights.
- Familiarity with local cuisine and cultural dining preferences is a plus.