job description
Join EMAPTA as a Residential Coordinator and play a pivotal role in delivering exceptional property management services. This hybrid role based in Baguio City offers a night shift schedule with a competitive salary of up to PHP 28,000, providing you the opportunity to thrive in a dynamic real estate environment.
As a Residential Coordinator, you will be the backbone of tenant relations and leasing operations, ensuring seamless property support and driving growth through outstanding service. Your expertise will enhance tenant satisfaction, streamline administrative processes, and contribute to the overall success of residential communities.
If you are a detail-oriented professional with a passion for real estate and a knack for problem-solving, this role is your chance to make a meaningful impact while advancing your career in a supportive and innovative work environment.
Responsibility
- Coordinate and oversee daily leasing operations, including tenant inquiries, applications, and move-ins/move-outs.
- Provide responsive and high-quality support to tenants, addressing concerns and resolving issues promptly.
- Manage property documentation, including lease agreements, renewal notices, and compliance records.
- Conduct regular property inspections to ensure maintenance standards and tenant satisfaction.
- Collaborate with maintenance teams to address repair requests and ensure timely resolution.
- Develop and implement strategies to enhance tenant retention and improve occupancy rates.
- Assist in marketing initiatives to attract prospective tenants, including property tours and promotional materials.
- Maintain accurate records of financial transactions, including rent collection and expense tracking.
Qualifications
- Bachelor’s degree in Real Estate, Business Administration, Property Management, or a related field.
- Proven experience in property management, leasing, or residential coordination (minimum 2 years preferred).
- Strong interpersonal and communication skills to effectively interact with tenants, property owners, and team members.
- Excellent organizational and time-management abilities to handle multiple tasks in a fast-paced environment.
- Proficiency in property management software and Microsoft Office Suite (Excel, Word, Outlook).
- Ability to work independently during night shifts while maintaining high productivity and attention to detail.
- Knowledge of local real estate laws, regulations, and best practices.
- Customer service-oriented mindset with a problem-solving approach.