job description
Join Gobro Ph Outsourcing Inc. as a Remote Virtual Dental Assistant and play a pivotal role in supporting dental professionals from the comfort of Bali’s vibrant communities. This full-time position offers the flexibility of remote work while contributing to high-quality patient care and administrative efficiency in the dental industry.
As a Virtual Dental Assistant, you will collaborate with dental practices to manage patient records, schedule appointments, and ensure seamless communication between patients and healthcare providers. This role is ideal for detail-oriented professionals with a passion for healthcare and strong organizational skills.
Bali’s dynamic work environment, combined with the opportunity to work in the growing field of telehealth, makes this a unique and rewarding career opportunity. Whether you're based in Canggu, Ubud, or any of Bali’s bustling areas, you’ll enjoy a competitive salary, professional growth, and the chance to make a meaningful impact in the healthcare sector.
Responsibility
- Manage and update patient dental records with accuracy and confidentiality.
- Schedule and confirm patient appointments, ensuring optimal clinic workflow.
- Assist dental professionals with administrative tasks, including billing and insurance claims processing.
- Provide exceptional customer service by addressing patient inquiries and concerns via phone, email, or chat.
- Coordinate with dental labs and suppliers to ensure timely delivery of materials and equipment.
- Prepare and organize patient education materials and post-treatment instructions.
- Maintain compliance with healthcare regulations, including HIPAA and data protection standards.
- Collaborate with the dental team to streamline operations and improve patient experience.
Qualifications
- Minimum of 1-2 years of experience as a dental assistant, virtual assistant, or in a healthcare administrative role.
- Strong knowledge of dental terminology, procedures, and office management systems.
- Excellent written and verbal communication skills in English.
- Proficiency in using dental software (e.g., Dentrix, Eaglesoft) and Microsoft Office tools.
- High attention to detail and ability to multitask in a fast-paced environment.
- Reliable internet connection and a quiet workspace suitable for remote work.
- Certification in dental assisting (e.g., CDA, RDA) is a plus but not required.
- Ability to work flexible hours to accommodate different time zones if needed.