job description
Join SMA Support Services as a Remote Social Media & Brand Specialist and shape the digital presence of global brands—all from the vibrant, tropical setting of Bali! This is a permanent, fully remote role designed for creative professionals who thrive in dynamic, fast-paced environments.
We believe in setting you up for success. That’s why every new team member undergoes comprehensive, paid training to ensure you’re fully equipped with the skills, tools, and confidence to deliver exceptional results for our clients. Whether you’re crafting compelling content, engaging with audiences, or analyzing performance metrics, your work will directly impact brand growth and customer loyalty.
Ideal for digital nomads, expats, or Bali-based professionals, this role offers the flexibility to work from anywhere in Bali—be it a beachside café in Canggu, a co-working space in Ubud, or the comfort of your home in Denpasar. If you’re passionate about storytelling, social media strategy, and building iconic brands, we’d love to hear from you.
Responsibility
- Develop and execute social media strategies across platforms (Instagram, Facebook, LinkedIn, TikTok, etc.) to enhance brand visibility and engagement.
- Create and curate high-quality content, including posts, videos, stories, and reels, aligned with brand voice and campaign goals.
- Monitor and analyze social media performance using tools like Meta Business Suite, Google Analytics, or Hootsuite, and provide actionable insights.
- Engage with online communities by responding to comments, messages, and reviews to foster positive brand interactions.
- Collaborate with cross-functional teams (marketing, design, sales) to ensure consistent branding and messaging across all channels.
- Stay ahead of social media trends and platform algorithm updates to optimize content reach and engagement.
- Manage paid social media campaigns, including budget allocation, A/B testing, and ROI tracking.
- Build and maintain a content calendar to ensure timely, relevant, and strategic post scheduling.
Qualifications
- Proven experience (2+ years) in social media management, digital marketing, or brand strategy for businesses or agencies.
- Exceptional writing and editing skills with a knack for crafting engaging, error-free content tailored to different audiences.
- Proficiency in social media platforms (Instagram, Facebook, LinkedIn, TikTok) and management tools (e.g., Buffer, Later, Canva).
- Strong analytical skills to interpret data and adjust strategies based on KPIs (engagement rates, follower growth, conversion metrics).
- Creative mindset with basic graphic design or video editing skills (Adobe Suite, CapCut, or Canva) is a plus.
- Excellent communication and collaboration skills to work effectively with remote teams and clients.
- Self-motivated and organized, with the ability to manage multiple projects and deadlines in a fast-paced environment.
- Familiarity with SEO best practices and how they integrate with social media strategies.