job description
Are you a detail-oriented professional with a passion for the mortgage industry? VA Masters is seeking a Remote Mortgage Virtual Assistant to join our dynamic team and support our clients in the Banking & Financial Services sector. This is a unique opportunity to work from the stunning locations of Bali, Indonesia while contributing to a fast-paced, client-focused environment.
As a Mortgage Virtual Assistant, you will play a crucial role in streamlining mortgage processes, managing documentation, and ensuring seamless communication between lenders, borrowers, and real estate professionals. Your organizational skills and financial acumen will directly impact client satisfaction and operational efficiency.
Enjoy the flexibility of remote work while being part of a global team that values precision, professionalism, and proactive problem-solving. If you thrive in a structured yet independent work environment, this role is perfect for you!
Responsibility
- Assist mortgage brokers and lenders with loan application processing, including data entry and document verification.
- Prepare and organize mortgage-related documents, such as credit reports, income statements, and property appraisals.
- Coordinate communication between borrowers, underwriters, and real estate agents to ensure timely closings.
- Track loan statuses and follow up on pending tasks to meet deadlines.
- Maintain accurate records and databases of client information and transaction details.
- Conduct initial pre-qualification screenings for potential borrowers.
- Generate and send mortgage disclosures, estimates, and other required paperwork.
- Provide administrative support, including scheduling appointments and managing calendars.
Qualifications
- Minimum 1-2 years of experience in mortgage processing, real estate, or a related financial services role.
- Strong understanding of mortgage terminology, loan types, and industry regulations.
- Exceptional attention to detail and ability to handle confidential information with discretion.
- Proficient in Microsoft Office Suite (Excel, Word) and familiar with mortgage CRM software (e.g., Encompass, Calyx).
- Excellent written and verbal communication skills in English.
- Highly organized with the ability to multitask and prioritize in a fast-paced environment.
- Reliable high-speed internet connection and a quiet workspace.
- Self-motivated with a proactive approach to problem-solving.