job description
Join Twoconnect as a Remote Medical Receptionist and play a vital role in delivering exceptional patient care from the comfort of your home in Bali. This full-time, day-shift position offers a competitive salary and the flexibility of remote work while contributing to a dynamic healthcare team.
As the first point of contact for patients, you’ll manage appointments, handle inquiries, and ensure smooth administrative operations. Your organizational skills and professional demeanor will help maintain efficiency in a fast-paced medical environment. Ideal for detail-oriented individuals with a passion for healthcare and customer service.
Enjoy work-life balance with a stable day shift schedule, competitive compensation, and the opportunity to grow in a supportive, international team. Apply today to start your career in remote healthcare administration!
Responsibility
- Manage patient appointments, rescheduling, and cancellations via phone, email, or online systems.
- Greet and assist patients with inquiries, providing clear and empathetic communication.
- Maintain accurate and confidential patient records in electronic health systems.
- Coordinate with medical staff to ensure seamless patient flow and administrative support.
- Process patient referrals, prescriptions, and medical documentation as required.
- Handle billing inquiries and verify insurance information with attention to detail.
- Prepare and organize medical charts, reports, and correspondence for healthcare providers.
- Uphold HIPAA compliance and data privacy standards in all interactions.
Qualifications
- Proven experience as a receptionist, preferably in a medical or healthcare setting.
- Excellent verbal and written English communication skills.
- Proficiency in Microsoft Office, Google Workspace, and medical scheduling software.
- Strong organizational and multitasking abilities with a customer-focused approach.
- High school diploma or equivalent; associate degree in healthcare administration is a plus.
- Familiarity with medical terminology and basic administrative procedures.
- Reliable high-speed internet connection and a quiet, professional home workspace.
- Availability to work full-time during day shift hours (Philippine/Indonesian time zones).