job description
Join BruntWork as a Remote Client Intake & Lead Conversion Specialist and play a pivotal role in connecting potential litigation funding clients with the financial support they need. As the first point of contact, you will manage the full intake process, assess client eligibility, and drive active lead conversion through consultative engagement. This role is ideal for a detail-oriented professional with strong communication skills and a passion for helping clients navigate financial solutions.
Based in the vibrant regions of Bali, you will work remotely while collaborating with a dynamic team to ensure seamless client onboarding and high conversion rates. Your ability to build trust, explain complex financial concepts clearly, and close deals will directly impact the success of our litigation funding programs.
If you thrive in a fast-paced environment and are motivated by performance-based success, this opportunity offers competitive compensation, professional growth, and the flexibility of remote work in one of the world’s most sought-after destinations.
Responsibility
- Serve as the primary point of contact for potential litigation funding clients, conducting initial consultations via phone, email, or chat.
- Evaluate client eligibility by gathering and analyzing financial and legal documentation.
- Educate clients on litigation funding processes, terms, and benefits to facilitate informed decision-making.
- Drive lead conversion through persuasive communication, follow-ups, and tailored financial solutions.
- Maintain accurate records of client interactions, applications, and outcomes in CRM systems.
- Collaborate with legal and financial teams to ensure compliance and smooth client onboarding.
- Identify and escalate high-priority cases to expedite funding approvals.
- Continuously improve intake processes to enhance efficiency and client satisfaction.
Qualifications
- Bachelor’s degree in Business, Finance, Law, or a related field (or equivalent experience).
- Proven experience in sales, client intake, or customer service, preferably in financial or legal services.
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills with the ability to build rapport and trust with clients.
- Familiarity with CRM software and basic financial/legal terminology.
- Self-motivated with a results-driven mindset and ability to work independently.
- High attention to detail and organizational skills to manage multiple client cases.
- Prior experience in litigation funding or legal financing is a plus.