job description
Join Virgin Active in Bali as a Relationship Consultant (Sales) and become part of a dynamic team that thrives on energy, passion, and results. Weâre seeking fun, driven, and proactive individuals who love building meaningful connections and delivering exceptional service. If youâre someone who prefers smiles over spreadsheets and takes pride in doing things the right way, this is your opportunity to shine in a role that blends sales expertise with relationship-building in one of the worldâs most vibrant fitness communities.
At Virgin Active, we donât just sell membershipsâwe create experiences. As a Relationship Consultant, youâll be the face of our brand, engaging with potential members, understanding their needs, and guiding them toward a healthier, more active lifestyle. Your enthusiasm and ability to connect with people will drive our growth while contributing to a positive, high-energy environment.
Baliâs thriving wellness and fitness scene offers the perfect backdrop for this role. Whether youâre based in Canggu, Ubud, Denpasar, or any of our other prime locations, youâll have the chance to work in a supportive, fast-paced setting where your efforts are recognized and rewarded.
Responsibility
- Build and maintain strong relationships with potential and existing members through personalized consultations.
- Drive sales by identifying customer needs and presenting tailored membership solutions.
- Achieve and exceed monthly sales targets while maintaining high standards of service.
- Conduct facility tours and product demonstrations to showcase Virgin Activeâs unique offerings.
- Collaborate with the marketing team to execute promotions and membership drives.
- Provide exceptional customer service, ensuring a seamless and positive experience for every visitor.
- Stay updated on industry trends, competitor offerings, and Virgin Activeâs latest programs.
- Document and track sales activities, customer interactions, and follow-ups in CRM systems.
Qualifications
- Proven experience in sales, customer service, or a related field (fitness industry experience is a plus).
- Excellent communication and interpersonal skills with a natural ability to connect with people.
- Self-motivated, target-driven, and able to work in a fast-paced environment.
- Passion for health, fitness, and wellness with a desire to inspire others.
- Strong problem-solving skills and the ability to handle objections professionally.
- Fluency in English; additional languages (e.g., Indonesian) are advantageous.
- Comfortable working flexible hours, including weekends and evenings, as needed.
- High school diploma or equivalent; higher education in business or marketing is a bonus.