job description
Join Robinsons Appliances as a Regional Retail Operations Manager and lead the charge in driving sales, profitability, and operational excellence across our stores in Bali’s most dynamic locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
In this high-impact role, you will oversee store performance, optimize retail processes, and ensure exceptional customer experiences while aligning with corporate strategies. Your leadership will directly contribute to the growth and success of our retail network in one of Southeast Asia’s most vibrant markets.
If you are a results-driven professional with a passion for retail management and a track record of delivering measurable results, we want to hear from you. This is your opportunity to shape the future of retail operations in Bali with a trusted and expanding brand.
Responsibility
- Lead and manage retail store operations across assigned locations in Bali, ensuring alignment with company sales and profitability targets.
- Develop and implement strategic plans to drive store performance, customer satisfaction, and revenue growth.
- Monitor key performance indicators (KPIs) such as sales, inventory turnover, and operational efficiency, and take corrective actions as needed.
- Optimize staffing, scheduling, and resource allocation to maximize productivity and minimize costs.
- Ensure compliance with company policies, retail standards, and local regulations across all stores.
- Collaborate with marketing, supply chain, and HR teams to execute promotions, inventory management, and employee development initiatives.
- Conduct regular store audits to maintain visual merchandising, cleanliness, and brand consistency.
- Foster a high-performance culture by coaching, mentoring, and developing store managers and staff.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management, or a related field. MBA is a plus.
- Minimum of 5 years of experience in retail operations management, preferably in a multi-store or regional capacity.
- Proven track record of achieving sales targets, improving operational efficiency, and leading teams in a fast-paced retail environment.
- Strong analytical and problem-solving skills, with the ability to interpret financial and operational data.
- Excellent leadership, communication, and interpersonal skills to manage cross-functional teams and stakeholders.
- Familiarity with retail management software, POS systems, and inventory management tools.
- Willingness to travel frequently across assigned locations in Bali.
- Fluency in English; proficiency in Indonesian (Bahasa) is an advantage.