job description
Are you a visionary retail leader with a passion for luxury and excellence? The Supreme HR Advisory is seeking a dynamic Store General Manager to oversee our flagship luxury retail operation in the heart of Baliâs most exclusive locations. This is your opportunity to shape the future of high-end retail in one of the worldâs most vibrant markets.
As the Store General Manager, you will be the driving force behind sales performance, team leadership, and unparalleled customer experiences. Youâll strategize to maximize profitability, cultivate a high-performing team, and ensure every customer interaction reflects the prestige of our brand. With Baliâs booming luxury market as your stage, youâll have the chance to make a lasting impact while enjoying the islandâs unique lifestyle and culture.
If you thrive in fast-paced environments, have a proven track record in luxury retail management, and are ready to lead with vision and integrity, we want to hear from you. Join us and take your career to the next level in paradise.
Responsibility
- Sales Leadership: Drive revenue growth by developing and executing strategic sales plans, setting ambitious targets, and motivating the team to exceed them.
- Team Management: Recruit, train, and mentor a high-performing retail team, fostering a culture of excellence, accountability, and customer-centricity.
- Customer Experience: Ensure every customer receives a personalized, luxury experience that builds brand loyalty and drives repeat business.
- Operational Excellence: Oversee daily store operations, including inventory management, visual merchandising, and compliance with brand standards.
- Financial Oversight: Manage P&L statements, budgeting, and expense control to ensure profitability and operational efficiency.
- Brand Ambassadorship: Represent the brand at local events, network with high-net-worth clients, and collaborate with marketing teams on promotions and campaigns.
- Market Analysis: Monitor local market trends, competitor activity, and customer preferences to adapt strategies and stay ahead of the curve.
- Stakeholder Collaboration: Work closely with corporate teams, vendors, and landlords to ensure seamless store operations and growth opportunities.
Qualifications
- Proven Experience: Minimum 5+ years in retail management, with at least 3 years in a Store Manager or General Manager role within the luxury or premium retail sector.
- Leadership Skills: Exceptional ability to lead, inspire, and develop teams in a high-pressure, fast-paced environment.
- Sales Acumen: Strong track record of driving sales growth, meeting KPIs, and implementing successful retail strategies.
- Customer Focus: Deep understanding of luxury customer expectations and a commitment to delivering world-class service.
- Financial Literacy: Experience with P&L management, budgeting, and financial reporting to ensure business profitability.
- Operational Expertise: Knowledge of retail operations, including inventory control, merchandising, and loss prevention.
- Communication Skills: Fluent English (written and verbal) with the ability to engage effectively with diverse stakeholders.
- Adaptability: Willingness to relocate to Bali and thrive in a dynamic, multicultural environment.