job description
Join a vibrant and fast-paced ramen restaurant in the heart of Bali as a Ramen Server / Waitstaff! This is your chance to be part of a dynamic team delivering authentic Japanese culinary experiences to locals and tourists alike. As a key front-of-house team member, you’ll play a crucial role in ensuring exceptional customer service, maintaining a welcoming atmosphere, and contributing to the restaurant’s reputation for excellence.
Bali’s thriving hospitality scene offers a unique opportunity to grow your career while enjoying the island’s stunning culture and lifestyle. Whether you’re an experienced server or passionate about hospitality, this role promises a rewarding experience in one of the world’s most sought-after destinations.
Responsibility
- Greet and seat guests with a warm, professional demeanor, ensuring a positive first impression.
- Take accurate food and beverage orders, including special requests and dietary restrictions.
- Serve ramen dishes, sides, and drinks efficiently while maintaining presentation standards.
- Provide attentive and personalized service, anticipating guest needs and ensuring satisfaction.
- Collaborate with kitchen staff to ensure timely order delivery and resolve any service issues.
- Maintain cleanliness and organization of dining areas, tables, and service stations.
- Handle payments and process transactions accurately using POS systems.
- Upsell menu items and promotions to enhance guest experience and revenue.
Qualifications
- Minimum 1 year of experience in a similar role (restaurant, café, or hotel) preferred but not required.
- Excellent communication and interpersonal skills in English (additional languages are a plus).
- Strong customer service orientation with a friendly and approachable attitude.
- Ability to work in a fast-paced environment, multitask, and stay composed under pressure.
- Basic knowledge of Japanese cuisine or willingness to learn.
- Flexibility to work evenings, weekends, and holidays as needed.
- Neat and professional appearance with adherence to uniform standards.
- Team player with a proactive and positive mindset.