job description
Join Euro SME as a QA Manager and lead our commitment to excellence in quality assurance and customer satisfaction. In this pivotal role, you will oversee all aspects of quality management, ensuring our products meet the highest standards while driving continuous improvement initiatives. Based in the vibrant regions of Bali, this position offers a unique opportunity to work in a dynamic environment while contributing to the growth of a leading manufacturing and logistics company.
As the QA Manager, you will be responsible for developing and implementing quality management systems, conducting audits, and ensuring compliance with industry regulations. Your leadership will be instrumental in resolving customer complaints, optimizing processes, and fostering a culture of quality across the organization. If you are a detail-oriented professional with a passion for excellence, we invite you to apply and become a key player in our mission to deliver superior products and services.
Responsibility
- Develop, implement, and maintain Quality Management Systems (QMS) to ensure compliance with industry standards and regulations.
- Lead internal and external audits to assess quality performance and identify areas for improvement.
- Oversee the investigation and resolution of customer complaints, ensuring timely and effective solutions.
- Collaborate with cross-functional teams to drive quality improvement initiatives and enhance product reliability.
- Monitor and analyze quality metrics to track performance and implement corrective actions as needed.
- Train and mentor staff on quality procedures, best practices, and compliance requirements.
- Ensure adherence to safety, environmental, and regulatory standards in all quality-related activities.
- Prepare and present quality reports to senior management, highlighting key findings and recommendations.
Qualifications
- Bachelor’s degree in Engineering, Quality Management, or a related field.
- Minimum of 5 years of experience in quality assurance, with at least 2 years in a managerial role.
- Strong knowledge of quality management systems (e.g., ISO 9001) and regulatory requirements.
- Proven experience in conducting audits and leading quality improvement projects.
- Excellent analytical and problem-solving skills, with a keen eye for detail.
- Strong communication and leadership abilities to effectively manage teams and stakeholders.
- Proficiency in quality management tools and software.
- Certification in quality management (e.g., Six Sigma, Lean) is a plus.