job description
Are you a customer service enthusiast looking for a dynamic role in Bali? Join our team as a Pulse Counter Staff and become the face of our retail operations! In this role, you will manage daily transactions, assist customers with mobile credit purchases, and ensure a seamless experience for all visitors. This is a fantastic opportunity to work in a fast-paced environment while contributing to the growth of our business.
As a Pulse Counter Staff, you will handle sales of mobile credits, data packages, and other telecommunication services. Your responsibilities will include maintaining accurate records, providing excellent customer service, and promoting our products effectively. If you are detail-oriented, friendly, and passionate about retail, this job is perfect for you!
We offer competitive compensation, a supportive work environment, and opportunities for career advancement. Apply now and take the first step toward a rewarding career in retail and customer service in beautiful Bali!
Responsibility
- Process sales transactions for mobile credits, data packages, and other telecommunication services.
- Provide exceptional customer service by assisting clients with inquiries and purchases.
- Maintain accurate records of daily sales and inventory.
- Promote products and services to increase customer engagement and sales.
- Ensure the counter area is clean, organized, and well-stocked at all times.
- Handle cash and digital payments with precision and integrity.
- Resolve customer complaints or issues in a professional and timely manner.
- Collaborate with team members to achieve daily and monthly sales targets.
Qualifications
- High school diploma or equivalent; additional certification in retail or customer service is a plus.
- Proven experience in a retail or customer service role is preferred.
- Strong communication and interpersonal skills.
- Basic math skills for handling cash transactions.
- Ability to work in a fast-paced environment with attention to detail.
- Familiarity with mobile credit and data package sales is an advantage.
- Willingness to work flexible hours, including weekends and holidays.
- Friendly, approachable, and customer-focused attitude.