job description
Are you a dynamic and results-driven professional looking to lead high-impact programs in the technology sector? Teleplan Technology Services is seeking a Program Manager to oversee customer programs and operational functions in our Bali office. In this role, you will be responsible for ensuring the delivery of performance targets, resolving complex issues, and coordinating across all site functions to drive success.
As a Program Manager, you will play a pivotal role in aligning business objectives with operational execution, fostering collaboration among cross-functional teams, and delivering exceptional results. This is a unique opportunity to work in a vibrant, international environment while contributing to the growth of a leading technology services company.
If you thrive in a fast-paced setting, possess strong leadership skills, and are passionate about driving operational excellence, we invite you to apply and join our team in Bali.
Responsibility
- Lead and manage customer programs, ensuring alignment with business goals and performance targets.
- Coordinate across multiple site functions to streamline operations and resolve issues efficiently.
- Develop and implement program strategies to enhance productivity and customer satisfaction.
- Monitor program performance metrics and provide regular reports to senior management.
- Identify risks and opportunities, proposing actionable solutions to mitigate challenges.
- Foster strong relationships with internal and external stakeholders to ensure seamless collaboration.
- Drive continuous improvement initiatives to optimize operational processes.
- Mentor and guide team members to achieve program objectives and professional growth.
Qualifications
- Bachelor's degree in Business Administration, Engineering, or a related field.
- Proven experience in program or project management within the technology or ICT sector.
- Strong leadership and team management skills with a track record of delivering results.
- Excellent communication and interpersonal skills to engage with diverse stakeholders.
- Analytical mindset with the ability to interpret data and make informed decisions.
- Proficiency in project management tools and methodologies (e.g., Agile, Six Sigma).
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
- Fluency in English; additional languages are a plus.