job description
Join TYE COFFEEHOUSE SIDOARJO as a Professional Server in the heart of Baliās vibrant hospitality scene! This is your opportunity to deliver exceptional service in a dynamic, customer-focused environment while enjoying the islandās unique culture and lifestyle.
As a Server, you will play a pivotal role in creating memorable dining experiences for our guests. Your warmth, efficiency, and attention to detail will ensure smooth operations and customer satisfaction. Whether youāre taking orders, serving dishes, or resolving guest inquiries, your professionalism will reflect the high standards of our establishment.
Baliās thriving tourism industry offers unparalleled growth opportunities for hospitality professionals. With competitive compensation, a supportive team, and the chance to work in one of the worldās most sought-after destinations, this role is perfect for passionate individuals eager to excel in the service industry.
Responsibility
- Greet guests warmly and escort them to their tables with a professional demeanor.
- Take accurate food and beverage orders, ensuring special requests and dietary restrictions are noted.
- Serve meals and drinks promptly, adhering to presentation and service standards.
- Monitor guest needs and respond to requests in a timely, courteous manner.
- Process payments accurately and handle cash/credit transactions with integrity.
- Maintain cleanliness and organization of tables, dining areas, and service stations.
- Collaborate with kitchen and bar staff to ensure seamless service delivery.
- Resolve guest complaints or issues with diplomacy and a solution-oriented approach.
Qualifications
- Minimum 1 year of experience as a Server, Waiter/Waitress, or in a similar hospitality role.
- Excellent communication and interpersonal skills in English (additional languages a plus).
- Strong customer service orientation with a friendly and professional attitude.
- Ability to work in a fast-paced environment while maintaining composure under pressure.
- Basic knowledge of food and beverage service, including wine and cocktail pairings (training provided).
- Flexibility to work evenings, weekends, and holidays as required.
- Neat, well-groomed appearance with adherence to uniform standards.
- Team player with a proactive and positive mindset.