job description
Join ES Innovation Lab as a Barista in the heart of Bali’s vibrant coffee culture! We’re seeking a passionate and skilled professional to deliver exceptional coffee experiences while upholding the highest standards of customer service, hygiene, and operational excellence.
As part of our dynamic team, you’ll work in a fast-paced, innovative environment where creativity and precision meet. Whether crafting the perfect espresso, engaging with diverse customers, or maintaining a pristine workspace, your role will be pivotal in shaping unforgettable moments for our guests.
Bali’s thriving hospitality scene offers a unique opportunity to grow your career while enjoying the island’s inspiring lifestyle. If you’re a coffee enthusiast with a commitment to quality and a flair for service, we’d love to hear from you!
Responsibility
- Prepare and serve high-quality coffee beverages, including espresso, pour-over, and specialty drinks, adhering to standardized recipes and presentation.
- Provide exceptional customer service with a friendly, professional demeanor, ensuring a welcoming atmosphere for all guests.
- Follow company SOPs, food safety, and hygiene standards to maintain compliance with health regulations.
- Operate and maintain coffee equipment, including grinders, espresso machines, and blenders, ensuring optimal performance.
- Manage inventory of coffee beans, syrups, milk, and other supplies, and assist with stock replenishment as needed.
- Keep the workspace, including the counter, bar area, and storage, clean, organized, and visually appealing.
- Handle cash transactions, process payments, and maintain accurate records of sales.
- Collaborate with team members to streamline operations and enhance the overall customer experience.
Qualifications
- Proven experience as a Barista or in a similar role within the hospitality industry (minimum 1 year preferred).
- In-depth knowledge of coffee brewing techniques, milk steaming, and latte art.
- Strong customer service skills with the ability to engage with a diverse clientele.
- Excellent communication skills in English; proficiency in Indonesian is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Certification in food safety and hygiene (e.g., HACCP) is highly advantageous.
- Flexibility to work shifts, including weekends and public holidays.
- Passion for coffee and a willingness to stay updated on industry trends and best practices.