job description
Join CV Bumilink Prakarsa as a Product Consultant for the Samsung Experience Store in Baliâs most vibrant locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This is an exciting opportunity to represent one of the worldâs leading technology brands while delivering exceptional customer experiences in a dynamic retail environment.
As a Product Consultant, you will play a pivotal role in driving sales, educating customers about Samsungâs cutting-edge products, and ensuring seamless store operations. Youâll collaborate with a passionate team to create memorable shopping experiences, build customer loyalty, and contribute to the storeâs success. If youâre tech-savvy, customer-focused, and thrive in a fast-paced retail setting, this role is perfect for you.
Baliâs booming tourism and tech-savvy population make it an ideal location for this role. Youâll have the chance to work in premium retail spaces, engage with diverse customers, and grow your career with Samsungâs global brand. Apply now and be part of a team that shapes the future of retail technology in Bali!
Responsibility
- Manage daily operations of the Samsung Experience Store to ensure smooth and efficient customer service.
- Provide expert product knowledge and demonstrations to customers, highlighting Samsungâs latest innovations in smartphones, tablets, wearables, and home appliances.
- Develop and implement effective retail strategies to drive sales, meet targets, and enhance customer satisfaction.
- Build and maintain strong relationships with customers to foster loyalty and repeat business.
- Collaborate with the store team to create a welcoming and engaging shopping environment.
- Monitor inventory levels, assist with stock management, and ensure product displays are visually appealing and up-to-date.
- Stay updated on Samsungâs product launches, promotions, and industry trends to provide accurate and relevant information to customers.
- Handle customer inquiries, complaints, and feedback professionally to resolve issues and maintain a positive brand image.
Qualifications
- Minimum of 1-2 years of experience in retail sales, customer service, or a related field, preferably in the technology or consumer electronics sector.
- Strong passion for technology and familiarity with Samsung products or similar brands.
- Excellent communication and interpersonal skills, with the ability to engage customers effectively in English and Bahasa Indonesia.
- Proven ability to work in a team-oriented environment and contribute to a positive workplace culture.
- Self-motivated, results-driven, and able to work independently with minimal supervision.
- Basic understanding of retail operations, inventory management, and sales techniques.
- Flexibility to work weekends, holidays, and extended hours as required by the retail schedule.
- High school diploma or equivalent; additional certifications in sales or customer service are a plus.