job description
Are you a visionary leader with a passion for driving financial inclusion and innovation? Join the PJ Lhuillier Group of Companies, the force behind Cebuana Lhuillier, as our new Product and Channels Management Division Head. In this pivotal role, you will be the architect of our product ecosystem, steering the direction of our multi-channel delivery strategies to ensure a seamless experience for millions of Filipinos.
As we continue to evolve our digital and physical presence, we are looking for a strategic thinker who can bridge the gap between market demands and cutting-edge financial solutions. You will lead high-performing teams to optimize product performance, enhance channel efficiency, and ensure that our 'Ka-Cebuana' service standard remains the gold standard in the banking and financial services industry.
If you have a proven track record in product lifecycle management, channel distribution, and a deep understanding of the Philippine financial landscape, we invite you to take the lead in our transformation journey.
Responsibility
- Define and execute the long-term strategic roadmap for the division's product portfolio.
- Oversee multi-channel strategy, including digital platforms, retail touchpoints, and agent networks.
- Analyze market trends, customer behavior, and competitive landscape to identify growth opportunities.
- Collaborate with cross-functional departments (IT, Sales, Marketing, and Operations) to drive product launches and enhancements.
- Manage end-to-end product lifecycles, from ideation and development to go-to-market execution and performance monitoring.
- Establish KPIs and performance metrics to track the profitability and effectiveness of various channels.
- Lead and mentor a diverse team to foster a culture of innovation, accountability, and excellence.
- Ensure full compliance with industry regulations and internal risk management policies.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field; MBA is highly preferred.
- Minimum of 8-10 years of experience in product management, business development, or channel management within the Banking or FinTech industry.
- Demonstrated experience in leading complex, multi-channel distribution projects.
- Strong analytical skills with the ability to interpret data to drive strategic decision-making.
- Exceptional leadership abilities, with experience managing large-scale teams in a fast-paced environment.
- Excellent communication and stakeholder management skills, capable of influencing senior leadership.
- Deep understanding of digital financial services, payment systems, and the local consumer finance market.
- Proven ability to thrive in a highly regulated and high-volume transaction environment.