job description
Join Concentrix, a global leader in customer experience solutions, as a Presales Engineer – Network & Security Solutions in the vibrant tech hub of Bali! In this dynamic role, you’ll bridge the gap between sales and technical teams, driving the adoption of cutting-edge Palo Alto and Fortinet security solutions for enterprise clients. Your expertise will shape secure, high-performance networks while collaborating with cross-functional teams to deliver tailored solutions that meet customer needs.
As a trusted advisor, you’ll design and present technical architectures, conduct proof-of-concept demonstrations, and provide strategic guidance to sales teams and clients. This is a unique opportunity to work with industry-leading technologies in a fast-paced, collaborative environment while enjoying the work-life balance and cultural richness of Bali. Whether you’re based in Canggu, Ubud, Denpasar, or Kuta, you’ll contribute to projects that safeguard digital infrastructures and empower businesses to thrive in the digital age.
If you’re passionate about cybersecurity, network solutions, and client-facing technical roles, this position offers a competitive salary, professional growth, and the chance to make a tangible impact in a global organization. Apply now and take the next step in your career with Concentrix!
Responsibility
- Collaborate with sales teams to understand customer requirements and translate them into technical solutions for Palo Alto and Fortinet security products.
- Design and present secure network architectures, including firewalls, VPNs, and intrusion prevention systems, tailored to client needs.
- Conduct technical demonstrations, proof-of-concept (PoC) sessions, and workshops to showcase solution capabilities and address customer pain points.
- Provide expert guidance on security best practices, compliance standards (e.g., ISO 27001, NIST), and industry trends to sales teams and clients.
- Develop and maintain technical documentation, including solution briefs, whitepapers, and competitive analysis reports.
- Support the sales cycle by responding to RFPs, RFIs, and technical queries with accurate, compelling proposals.
- Work closely with product teams to provide feedback on customer needs and market demands for future product enhancements.
- Stay updated on emerging threats, vulnerabilities, and advancements in network security to ensure solutions remain cutting-edge.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field (or equivalent experience).
- 3+ years of experience in presales engineering, network security, or solutions architecture, with a focus on Palo Alto or Fortinet technologies.
- Hands-on experience with firewalls, VPNs, SD-WAN, intrusion detection/prevention systems (IDS/IPS), and cloud security.
- Strong understanding of TCP/IP, routing protocols (BGP, OSPF), and network security principles.
- Certifications such as Palo Alto Networks Certified Network Security Engineer (PCNSE), Fortinet NSE 4/5/7, or CCNP Security are highly desirable.
- Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
- Proven ability to work in a fast-paced, collaborative environment with cross-functional teams.
- Self-motivated, detail-oriented, and passionate about solving technical challenges in cybersecurity.