job description
Join our dynamic retail team as a Premium Cookware Sales Associate in the heart of Bali’s most vibrant locations! This is your opportunity to represent high-end kitchenware brands while delivering exceptional customer experiences in a fast-paced, luxury retail environment.
As a key member of our store operations, you will play a pivotal role in driving sales, maintaining store standards, and ensuring every customer leaves satisfied with their premium cookware purchase. Your passion for culinary excellence and customer service will help elevate our brand’s reputation in Bali’s competitive retail market.
We offer a competitive salary, comprehensive training, and the chance to work with world-class products in some of Bali’s most sought-after destinations. Whether you’re in Canggu, Ubud, or Nusa Dua, you’ll be part of a team that values professionalism, product knowledge, and a customer-first approach.
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on premium cookware products.
- Achieve and exceed individual and team sales targets through proactive engagement and product demonstrations.
- Maintain store presentation standards, including product displays, cleanliness, and inventory organization.
- Process transactions accurately using POS systems and handle cash/credit payments with integrity.
- Stay updated on product knowledge, features, and benefits to effectively communicate value to customers.
- Assist in daily store operations, including opening/closing procedures, stock replenishment, and visual merchandising.
- Handle customer inquiries, complaints, and returns professionally and in accordance with company policies.
- Collaborate with the team to ensure a seamless and luxury shopping experience for every visitor.
Qualifications
- Minimum 1 year of experience in retail sales, preferably in premium or luxury goods.
- Excellent communication and interpersonal skills in English (Bahasa Indonesia is a plus).
- Proven ability to meet and exceed sales targets in a customer-facing role.
- Strong product knowledge or a passion for cookware, kitchenware, or gourmet cooking.
- Friendly, outgoing personality with a customer-first mindset.
- Ability to work flexible hours, including weekends and holidays, as required.
- Basic computer literacy (POS systems, inventory management).
- Well-groomed, professional appearance with a keen eye for detail.