job description
Are you a detail-oriented professional looking to make an impact in the healthcare sector? Meditama Metropolitan Facilities is currently seeking a dedicated Pre Admission Assistant to join our team at RS EMC Alam Sutera. In this pivotal role, you will be the first point of contact for patients preparing for surgical procedures, ensuring that the pre-admission journey is smooth, efficient, and compassionate.
You will play a critical role in managing patient documentation, coordinating scheduling logistics, and ensuring that all administrative requirements are met before surgery. If you possess excellent communication skills, thrive in a fast-paced clinical environment, and are committed to high standards of patient care, we invite you to apply.
Responsibility
- Manage the end-to-end pre-admission process for patients scheduled for surgical interventions.
- Verify patient insurance coverage, medical clearances, and necessary surgical consent forms.
- Communicate effectively with patients and their families regarding pre-operative preparation and hospital guidelines.
- Coordinate seamlessly with the surgical team, nursing staff, and billing department to prevent scheduling delays.
- Maintain high accuracy in data entry within the Hospital Information System (HIS).
- Handle patient inquiries regarding admission procedures and surgical scheduling with empathy and professionalism.
- Prepare and organize patient files to ensure all clinical documentation is complete prior to the surgery date.
Qualifications
- Diploma (D3) or Bachelor’s degree (S1) in Administration, Nursing, Public Health, or a related field.
- Minimum 1 year of experience in a hospital or clinical administrative setting preferred.
- Strong proficiency in Microsoft Office Suite and hospital information management systems.
- Excellent verbal and written communication skills in Indonesian (English proficiency is a plus).
- Strong organizational skills with the ability to manage multiple tasks under pressure.
- Demonstrated ability to maintain patient confidentiality and handle sensitive information.
- Willingness to work on a contract basis and adapt to hospital shift requirements.