job description
Join Pioneer Your Insurance as a Policy Accounts Support Specialist in a dynamic 5-month contractual role, offering the flexibility to work remotely from the vibrant locations of Bali. This position is perfect for detail-oriented professionals who thrive in administrative roles within the insurance sector.
In this role, you will play a critical part in maintaining the accuracy and compliance of client records within our systems. Your work will ensure that all data aligns with industry regulations and company policies, contributing to seamless operations and exceptional client service. This is an excellent opportunity to gain hands-on experience in insurance administration while working in a supportive, international environment.
We are looking for individuals who are meticulous, organized, and passionate about delivering high-quality administrative support. If you are seeking a short-term role with the potential for growth and impact, this could be the perfect fit for you.
Responsibility
- Accurately encode and update client policy records in the company’s database, ensuring compliance with industry standards and internal policies.
- Verify and cross-check client information for consistency, completeness, and accuracy before system entry.
- Assist in the preparation and processing of policy documentation, including renewals, endorsements, and cancellations.
- Collaborate with underwriting and claims teams to resolve discrepancies or missing information in client accounts.
- Maintain confidential and sensitive client data with the highest level of integrity and security.
- Generate reports and summaries of policy accounts as requested by management or regulatory bodies.
- Respond to internal and external inquiries regarding policy accounts in a timely and professional manner.
- Identify and escalate potential issues or irregularities in client records to the appropriate stakeholders.
Qualifications
- Minimum of 1-2 years of experience in administrative support, data entry, or insurance operations.
- Strong attention to detail and a high degree of accuracy in data management.
- Proficiency in Microsoft Office Suite (Excel, Word) and familiarity with database management systems.
- Excellent written and verbal communication skills in English.
- Ability to work independently, manage time effectively, and meet deadlines in a fast-paced environment.
- Basic understanding of insurance policies, terminology, and regulatory requirements is a plus.
- Strong problem-solving skills and the ability to handle confidential information with discretion.
- Associate’s or Bachelor’s degree in Business Administration, Finance, or a related field is preferred.