job description
Join BPR Hari Depan, a leading financial institution in Bali, as an Administrative Officer specializing in Customer Funds. In this pivotal role, you will ensure the smooth operation of our savings and deposit services by managing administrative tasks and maintaining accurate customer data. This position is ideal for detail-oriented professionals who thrive in a structured environment and are passionate about delivering exceptional service in the banking sector.
Based in the vibrant city of Denpasar, you will work in a dynamic team environment, contributing to the financial well-being of our diverse clientele. This role offers an excellent opportunity to develop your administrative and customer service skills while advancing your career in the banking industry.
If you are organized, proactive, and committed to excellence, we invite you to apply and become a valued member of our team at BPR Hari Depan.
Responsibility
- Process and manage customer fund transactions, including savings and deposit accounts.
- Maintain accurate and up-to-date records of customer data in the banking system.
- Prepare and verify financial documents, reports, and statements related to customer funds.
- Assist customers with inquiries, account updates, and transaction requests in a professional manner.
- Collaborate with internal teams to ensure compliance with banking regulations and procedures.
- Generate periodic reports on fund activities and present findings to management.
- Identify and resolve discrepancies in customer accounts promptly and efficiently.
- Support the implementation of new banking policies and procedures related to fund administration.
Qualifications
- Diploma or Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- Minimum of 1-2 years of experience in administrative roles, preferably in banking or financial services.
- Strong proficiency in Microsoft Office Suite (Excel, Word) and banking software.
- Excellent attention to detail and accuracy in data entry and record-keeping.
- Effective communication skills in both English and Bahasa Indonesia.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of banking regulations and compliance standards is a plus.
- High level of integrity and confidentiality in handling sensitive customer information.