job description
Join BIG Pharmacy Healthcare Sdn Bhd as a Pharmacy Operations & Administrative Assistant and play a pivotal role in ensuring seamless pharmacy operations in our dynamic healthcare environment. Based in the vibrant heart of Kuta, Bali, this position offers a unique opportunity to contribute to a leading pharmacy network while enjoying the island’s inspiring work-life balance.
As a key member of our team, you will provide essential administrative and operational support to streamline order processing, inventory management, and customer service. Your organizational skills and attention to detail will directly impact the efficiency and quality of our pharmacy services, helping us deliver exceptional care to our community.
This contract role is ideal for detail-oriented professionals with a passion for healthcare administration. Whether you’re coordinating with suppliers, managing documentation, or assisting with compliance tasks, your work will be integral to our mission of accessible and reliable pharmaceutical services.
Responsibility
- Process and manage pharmacy orders accurately and efficiently, ensuring timely fulfillment and delivery.
- Maintain and update inventory records, including stock levels, expirations, and supplier information.
- Assist in coordinating with vendors and suppliers to ensure adequate stock of medications and supplies.
- Prepare and organize administrative documents, including invoices, purchase orders, and compliance reports.
- Provide exceptional customer service by handling inquiries, resolving issues, and liaising with healthcare professionals.
- Support the pharmacy team in adhering to regulatory and company policies, including documentation and audits.
- Assist in data entry and management of pharmacy software systems to track orders, sales, and patient information.
- Collaborate with cross-functional teams to improve operational workflows and enhance service delivery.
Qualifications
- Diploma or Bachelor’s degree in Pharmacy, Business Administration, or a related field.
- Minimum 1-2 years of experience in pharmacy operations, administrative support, or a similar role.
- Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office (Excel, Word) and experience with pharmacy management software is a plus.
- Excellent communication and interpersonal skills to interact with team members, suppliers, and customers.
- Attention to detail and a high level of accuracy in data entry and record-keeping.
- Knowledge of basic pharmacy terminology and regulatory requirements is advantageous.
- Ability to work independently and as part of a team, with a proactive and problem-solving mindset.