job description
Join Pang & Ng Dental Surgery as a Dental Receptionist in the vibrant community of Canggu, Bali! We are a family-friendly dental clinic dedicated to providing exceptional patient care in a warm and welcoming environment. As the first point of contact for our patients, you will play a crucial role in ensuring smooth clinic operations and delivering outstanding customer service.
This is a full-time position with a 5-day work week and no night shifts, offering a healthy work-life balance. If you are organized, personable, and passionate about healthcare administration, we’d love to hear from you!
At Pang & Ng Dental Surgery, we value teamwork, professionalism, and a patient-centered approach. You’ll work alongside experienced dental professionals in a modern clinic equipped with the latest technology. Enjoy the beauty of Bali while building a rewarding career in a supportive and dynamic workplace.
Responsibility
- Greet and assist patients with a friendly and professional demeanor, ensuring a positive first impression.
- Manage appointment scheduling, confirmations, and reminders using clinic software.
- Handle patient inquiries, both in-person and over the phone, with accuracy and empathy.
- Maintain patient records, ensuring confidentiality and compliance with data protection regulations.
- Process payments, insurance claims, and billing inquiries efficiently.
- Coordinate with dental staff to ensure smooth clinic operations and optimal patient flow.
- Manage inventory of office and dental supplies, placing orders as needed.
- Assist with administrative tasks, including filing, data entry, and correspondence.
Qualifications
- Minimum of 1-2 years of experience in a receptionist or administrative role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills, with a customer-focused mindset.
- Proficiency in Microsoft Office and experience with dental practice management software is a plus.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Attention to detail and a high level of discretion when handling sensitive information.
- Fluency in English; knowledge of Bahasa Indonesia is an advantage.
- Ability to work independently and as part of a team.
- A friendly, approachable demeanor with a passion for patient care.