job description
Are you a recent graduate looking to launch your career in the dynamic world of banking and finance? ACHIEVE Group is excited to announce our Personal Banker Fresh Graduate Program, designed to nurture young talent and provide a solid foundation in banking sales and customer service. This is your opportunity to join a leading financial services provider and grow your career in a supportive and fast-paced environment.
As a Personal Banker, you will play a crucial role in delivering exceptional banking services to our valued customers. You will engage with walk-in clients, leverage our extensive bank database, and provide tailored financial solutions to meet their needs. This role is perfect for individuals who are passionate about finance, enjoy interacting with people, and are eager to develop their sales and customer service skills.
Our comprehensive training program will equip you with the knowledge and tools you need to succeed. You will learn about various banking products, sales techniques, and customer relationship management. With a competitive salary range of RM 3,000 – RM 4,500 per month, this is an excellent opportunity to start your career on the right foot.
If you are a motivated, customer-focused individual with a strong desire to learn and grow, we invite you to apply for this exciting opportunity. Join us and become part of a team that values innovation, integrity, and excellence.
Responsibility
- Engage with walk-in customers to understand their financial needs and provide appropriate banking solutions.
- Utilize the bank's database to identify potential customers and proactively reach out to them.
- Promote and sell a range of banking products, including savings accounts, loans, credit cards, and investment options.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Maintain accurate records of customer interactions and transactions in the bank's system.
- Achieve sales targets and contribute to the overall growth and success of the branch.
- Stay updated on banking products, services, and industry trends to provide informed advice to customers.
- Collaborate with team members to create a positive and productive work environment.
Qualifications
- Fresh graduates with a degree in Business, Finance, Economics, or a related field are welcome to apply.
- Excellent communication and interpersonal skills to build rapport with customers.
- Strong sales and negotiation skills to effectively promote banking products.
- Customer-focused mindset with a passion for delivering exceptional service.
- Basic knowledge of banking products and financial services is a plus.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficient in using computer systems and banking software.
- High level of integrity and professionalism in handling customer information.