job description
Join the dynamic team at H&M as a Part-Time Sales Advisor in the vibrant KL East Mall, Kuala Lumpur. This role offers a fantastic opportunity to engage with customers, drive sales, and contribute to a globally recognized fashion brand. If you are passionate about retail, customer service, and fashion, this position is perfect for you.
As a Sales Advisor, you will play a key role in delivering an exceptional shopping experience. You will assist customers with product selections, maintain store presentation, and ensure a welcoming environment. This part-time role is ideal for individuals looking to gain valuable retail experience while working in a flexible and supportive team.
H&M is committed to fostering a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds who are eager to grow and succeed in the retail industry.
Responsibility
- Provide excellent customer service by assisting shoppers with product inquiries and recommendations.
- Maintain store visual standards, including merchandising and stock replenishment.
- Process sales transactions accurately and efficiently using the POS system.
- Ensure the sales floor is clean, organized, and visually appealing at all times.
- Handle customer returns, exchanges, and complaints with professionalism.
- Stay updated on current fashion trends and H&M product offerings.
- Collaborate with team members to achieve daily sales targets.
- Participate in store events and promotions to enhance customer engagement.
Qualifications
- Previous retail or customer service experience is a plus but not required.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Passion for fashion and a keen eye for styling.
- Flexibility to work weekends, evenings, and holidays as needed.
- Basic computer skills for operating POS systems.
- Team player with a positive and proactive attitude.
- Ability to stand for extended periods and lift light merchandise.