job description
Join Watsons, a leading health and beauty retailer, as a Part-Time Festival Customer Assistant in vibrant Bali! This exciting role offers the perfect opportunity to engage with customers during high-energy festival periods, delivering exceptional service while promoting Watsonsâ premium products.
As part of our dynamic team, youâll contribute to creating memorable shopping experiences, driving sales, and maintaining our reputation for excellence. Baliâs bustling retail environment and diverse customer base make this a unique chance to develop your skills in a fast-paced, rewarding setting.
Whether youâre a student, a seasoned retail professional, or someone passionate about customer service, this role provides flexibility, competitive compensation, and the chance to grow with a globally recognized brand.
Responsibility
- Provide friendly and efficient customer service at festival events and in-store promotions.
- Assist customers with product inquiries, recommendations, and purchases.
- Set up and maintain attractive product displays to drive sales.
- Handle cash transactions and process payments accurately.
- Promote Watsonsâ loyalty programs and special offers to enhance customer engagement.
- Collaborate with the team to ensure smooth operations during peak festival periods.
- Monitor stock levels and restock products as needed.
- Resolve customer complaints professionally and escalate issues when necessary.
Qualifications
- Minimum high school diploma or equivalent; retail or customer service experience is a plus.
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Passion for health, beauty, and customer service.
- Ability to work flexible hours, including weekends and holidays during festival seasons.
- Strong organizational skills and attention to detail.
- Friendly, outgoing personality with a customer-first mindset.
- Basic knowledge of POS systems and cash handling.
- Ability to stand for extended periods and lift light to moderate weights.