job description
Join Watsons as a Part-Time Festival Customer Assistant during the Chinese New Year celebrations in Bali! This is a fantastic opportunity to be part of a dynamic retail team, providing exceptional customer service during one of the busiest and most festive times of the year.
As a Festival Customer Assistant, you will play a key role in ensuring a smooth and enjoyable shopping experience for our customers. You will assist with product inquiries, promotions, and maintaining a welcoming store environment. This role is perfect for individuals who thrive in fast-paced settings and enjoy interacting with diverse customers.
Watsons is a leading health and beauty retailer committed to delivering quality products and outstanding service. By joining our team, you will gain valuable retail experience, develop your customer service skills, and contribute to the success of our festive season operations.
Responsibility
- Provide friendly and efficient customer service to shoppers during the Chinese New Year festival.
- Assist customers with product inquiries, recommendations, and promotions.
- Ensure the store is well-stocked, organized, and visually appealing.
- Handle cash transactions and operate the point-of-sale system accurately.
- Support festive promotions, displays, and in-store events.
- Maintain a clean and safe shopping environment for customers.
- Collaborate with team members to achieve sales targets and customer satisfaction goals.
- Assist with inventory management and restocking as needed.
Qualifications
- Previous retail or customer service experience is a plus but not required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, team-oriented environment.
- Friendly, approachable, and customer-focused attitude.
- Basic math skills for handling cash transactions.
- Flexibility to work evenings, weekends, and holidays during the festival period.
- Knowledge of health and beauty products is an advantage.
- Willingness to learn and adapt to store procedures.