job description
Join Shake Shack in Bali and become the heart of our dynamic team! As a Part-Time F&B Service & Kitchen Crew member, you’ll play a pivotal role in delivering the legendary Shake Shack experience—where great food, fast service, and unforgettable guest interactions come together.
Whether you’re greeting guests with a smile, crafting our famous burgers and shakes, or ensuring a seamless dining experience, your energy and teamwork will make every visit special. This is your chance to work in a fast-paced, fun, and supportive environment while gaining valuable hospitality experience in one of Bali’s most exciting food destinations.
We’re looking for passionate individuals who thrive in a collaborative setting and take pride in delivering excellence. If you’re ready to shake up your career (and enjoy some delicious perks along the way), apply now!
Responsibility
- Provide exceptional customer service with a friendly, energetic, and professional demeanor.
- Prepare and serve high-quality food and beverages according to Shake Shack’s standards.
- Maintain a clean, organized, and efficient workstation in both front-of-house and kitchen areas.
- Collaborate with team members to ensure fast, accurate order fulfillment and smooth operations.
- Assist in inventory management, including stocking and restocking supplies as needed.
- Follow food safety and hygiene protocols to uphold health and safety standards.
- Handle cashier duties and process payments accurately using POS systems.
- Contribute to a positive team culture by supporting colleagues and adapting to shifting priorities.
Qualifications
- Minimum 1 year of experience in F&B, hospitality, or customer service (fresh graduates with passion are welcome!).
- Strong communication and interpersonal skills in English (additional languages are a plus).
- Ability to work in a fast-paced environment and multitask under pressure.
- Team player with a proactive and can-do attitude.
- Basic knowledge of food safety and sanitation practices.
- Flexibility to work weekends, evenings, and holidays as required.
- Physical stamina to stand for extended periods and lift up to 10-15 kg.
- Passion for delivering outstanding guest experiences and a love for great food!