job description
Join Elijah Royce Hotel & Residences Inc as a Sales Account Associate and play a pivotal role in driving corporate partnerships and luxury travel experiences in Bali’s thriving hospitality scene. Based in Denpasar, you will be the bridge between our world-class properties and high-value corporate clients, ensuring seamless collaborations that elevate both guest satisfaction and business growth.
This dynamic role combines strategic sales outreach with hands-on relationship management, offering you the chance to work in one of Southeast Asia’s most vibrant tourism hubs. Whether you’re arranging exclusive site inspections, negotiating contracts, or crafting tailored proposals, your efforts will directly contribute to expanding our portfolio of premium corporate accounts.
Ideal for ambitious professionals with a passion for hospitality and sales, this position provides a unique opportunity to grow within a luxury brand while enjoying the unparalleled lifestyle of Bali.
Responsibility
- Conduct daily outbound sales calls and emails to identify and engage potential corporate clients, including travel agencies, MICE organizers, and business executives.
- Coordinate and lead site inspection trips for corporate clients, showcasing hotel amenities, event spaces, and accommodation options to secure bookings.
- Develop and present customized proposals, contracts, and rate agreements tailored to client needs and budget requirements.
- Maintain a CRM database with accurate records of client interactions, follow-ups, and sales pipelines to track progress and opportunities.
- Collaborate with the marketing team to create compelling sales collateral, including brochures, digital presentations, and promotional materials.
- Attend industry events, trade shows, and networking functions to build relationships and generate leads within the hospitality sector.
- Monitor market trends, competitor activities, and client feedback to refine sales strategies and improve service offerings.
- Ensure timely and professional communication with clients, addressing inquiries, resolving concerns, and fostering long-term partnerships.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum 2 years of experience in sales, account management, or corporate relations, preferably within the hospitality or tourism industry.
- Proven track record of meeting or exceeding sales targets and building strong client relationships.
- Excellent communication and negotiation skills in English; proficiency in Indonesian or other languages is a plus.
- Strong organizational abilities with experience using CRM tools (e.g., Salesforce, HubSpot) to manage client data.
- Ability to work independently and as part of a team in a fast-paced, customer-centric environment.
- Willingness to travel locally for client meetings, site inspections, and industry events.
- Passion for the hospitality industry and a deep understanding of luxury service standards.