job description
Join Watsons, a leading health and beauty retailer, as a Part-Time Customer Assistant at our vibrant Festival City location in Kuala Lumpur. This role offers a dynamic work environment where you can engage with customers, promote wellness products, and contribute to a positive shopping experience. Ideal for students, part-time job seekers, or those looking for flexible work hours.
As a Customer Assistant, you will be the face of Watsons, providing exceptional service, assisting with product inquiries, and ensuring a clean and organized store. This position is perfect for individuals who are passionate about customer service and enjoy working in a fast-paced retail setting.
Watsons values teamwork, professionalism, and a customer-first approach. If you are enthusiastic, detail-oriented, and eager to grow in the retail industry, we invite you to apply and become part of our dedicated team.
Responsibility
- Greet and assist customers with product inquiries and purchases.
- Maintain a clean, organized, and visually appealing store environment.
- Process transactions accurately using the point-of-sale system.
- Provide product recommendations and promotions to enhance customer satisfaction.
- Assist in stock replenishment and inventory management.
- Handle customer complaints or issues with professionalism and efficiency.
- Collaborate with team members to achieve daily sales targets.
- Adhere to company policies and procedures regarding hygiene and safety.
Qualifications
- Minimum SPM or equivalent qualification.
- Excellent communication and interpersonal skills.
- Friendly, approachable, and customer-focused attitude.
- Ability to work flexible hours, including weekends and public holidays.
- Basic computer skills for operating POS systems.
- Previous retail or customer service experience is a plus.
- Ability to stand for extended periods and lift light objects.
- Willingness to learn and adapt to a fast-paced environment.