job description
Join Watsons at SOGO Department Store in Bali as a Part-Time Customer Assistant and become part of a dynamic team dedicated to delivering exceptional retail experiences. This role offers a unique opportunity to engage with diverse customers in one of Bali’s most vibrant shopping destinations, while gaining valuable experience in the retail and consumer products industry.
As a Customer Assistant, you will play a pivotal role in ensuring customer satisfaction by providing personalized service, assisting with product inquiries, and maintaining a welcoming store environment. Whether you're a student, a professional seeking flexible work, or someone passionate about retail, this position allows you to develop transferable skills in communication, sales, and teamwork.
Located in the heart of Denpasar, Bali, SOGO offers a modern and fast-paced work environment where your contributions will directly impact the shopping experience of both locals and international visitors. Enjoy a competitive hourly wage, employee discounts, and the chance to grow within a globally recognized brand.
Responsibility
- Greet and assist customers with a friendly and professional demeanor, ensuring a positive shopping experience.
- Provide accurate information about Watsons products, promotions, and services to help customers make informed decisions.
- Process transactions efficiently using POS systems, including handling cash, credit, and mobile payments.
- Maintain a clean, organized, and visually appealing sales floor by restocking merchandise and ensuring displays are up-to-date.
- Assist in inventory management, including receiving stock, labeling products, and reporting low stock levels to supervisors.
- Handle customer complaints or issues promptly and escalate to management when necessary.
- Collaborate with team members to achieve daily sales targets and contribute to store goals.
- Stay updated on new product launches, promotions, and company policies to provide the best service.
Qualifications
- Minimum age of 18 years old with a high school diploma or equivalent.
- Excellent communication and interpersonal skills in English (additional languages are a plus).
- Previous experience in retail, customer service, or sales is preferred but not required.
- Ability to work flexible hours, including weekends, evenings, and public holidays.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Friendly, approachable, and customer-focused attitude.
- Basic computer literacy and familiarity with POS systems is an advantage.
- Willingness to adhere to Watsons’ grooming and dress code standards.