job description
Are you a dynamic and experienced hospitality professional looking to lead a vibrant outlet in the heart of Bali? We are seeking a passionate Outlet Manager to oversee daily operations, drive exceptional guest experiences, and lead a high-performing team in one of Bali's most sought-after locations. This is a fantastic opportunity to grow your career in the thriving hospitality and tourism industry while enjoying the unique lifestyle Bali has to offer.
As the Outlet Manager, you will be responsible for ensuring smooth operations, maintaining high standards of service, and maximizing profitability. You will work closely with the management team to create memorable experiences for guests, foster a positive work environment, and uphold the outlet's reputation for excellence.
If you are a motivated leader with a keen eye for detail and a passion for hospitality, we invite you to apply and become part of our exciting journey in Bali.
Responsibility
- Oversee daily operations of the outlet, ensuring smooth and efficient service.
- Lead, train, and motivate a team of staff to deliver exceptional guest experiences.
- Monitor and manage inventory, supplies, and budget to optimize profitability.
- Ensure compliance with health, safety, and hygiene standards.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Handle guest inquiries, complaints, and feedback professionally and promptly.
- Collaborate with the management team to plan and execute promotional events and marketing initiatives.
- Maintain accurate records of sales, expenses, and other operational data.
Qualifications
- Proven experience in a managerial role within the hospitality or tourism industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in inventory management and budgeting.
- Knowledge of health, safety, and hygiene regulations.
- Ability to work flexible hours, including weekends and holidays.
- Customer-focused mindset with a passion for delivering exceptional service.
- Fluency in English; knowledge of Indonesian or other languages is a plus.