job description
Join Infomedia Nusantara as an Outbound Call Center Representative in beautiful Bali! This is your opportunity to be part of a dynamic team that connects with customers, drives sales, and delivers exceptional service. Based in vibrant locations like Canggu, Ubud, and Denpasar, you'll enjoy a professional environment while contributing to our mission of customer satisfaction and business growth.
As an Outbound Call Center Representative, you will play a crucial role in reaching out to potential customers, presenting our products, and achieving sales targets. This position is perfect for individuals who are passionate about communication, sales, and building customer relationships. With a competitive salary and the chance to work in one of Indonesia's most sought-after destinations, this role offers both professional growth and an unparalleled lifestyle.
If you are a motivated, results-driven individual with excellent communication skills, we invite you to apply and become a key player in our success story.
Responsibility
- Contact potential and existing customers to present and sell company products and services.
- Achieve and exceed monthly sales targets as set by the company.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Follow up on leads and opportunities to maximize conversion rates.
- Collaborate with the sales and marketing teams to develop effective strategies for customer engagement.
- Stay updated on product knowledge and industry trends to provide informed recommendations.
- Adhere to company policies and procedures while maintaining a high level of professionalism.
Qualifications
- Minimum high school diploma; bachelor's degree in Business, Marketing, or related field is a plus.
- Proven experience in sales, customer service, or a call center environment is preferred.
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Strong negotiation and persuasion abilities to drive sales.
- Proficiency in using CRM software and Microsoft Office tools.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Self-motivated with a results-oriented mindset and a passion for achieving targets.
- Willingness to work in shifts and adapt to changing business needs.