job description
Join Jackson And Ching Builders Development Corporation as an Operations Officer and play a pivotal role in shaping exceptional customer experiences in the vibrant retail and consumer products sector. Based in the heart of Bali’s dynamic business hub (Badung), this is your chance to contribute to a forward-thinking team that values innovation, efficiency, and customer satisfaction.
As an Operations Officer, you will oversee daily operational activities, ensuring seamless workflows, optimizing processes, and driving operational excellence. Your proactive approach and problem-solving skills will directly impact our ability to deliver outstanding service and maintain a competitive edge in the market.
If you are a self-motivated, detail-oriented professional with a passion for process improvement and team collaboration, we invite you to apply. This role offers a unique opportunity to grow within a supportive environment while making a tangible difference in our customers’ shopping journey.
Responsibility
- Oversee and coordinate daily operational activities to ensure efficiency and compliance with company standards.
- Develop, implement, and monitor operational policies and procedures to enhance productivity.
- Collaborate with cross-functional teams to streamline workflows and improve service delivery.
- Analyze operational performance metrics and recommend data-driven improvements.
- Manage inventory, logistics, and supply chain processes to meet demand and reduce costs.
- Ensure adherence to health, safety, and quality standards in all operational tasks.
- Resolve operational issues promptly and escalate complex problems to senior management when necessary.
- Train and mentor staff to maintain high performance and foster a culture of continuous improvement.
Qualifications
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Minimum of 3 years of experience in operations, retail management, or a similar role.
- Strong organizational, analytical, and problem-solving skills.
- Excellent communication and interpersonal abilities to liaise with teams and stakeholders.
- Proficiency in operational software, inventory management systems, and Microsoft Office Suite.
- Ability to work under pressure, meet deadlines, and adapt to changing priorities.
- Familiarity with retail or consumer products industry regulations and best practices.
- Proven leadership skills with a track record of driving team performance and operational excellence.