job description
Are you a dynamic Operations Manager with a passion for the Food & Beverage (F&B) industry? Do you thrive in fast-paced, multi-brand environments where your leadership can drive operational excellence and profitability? HRnetGroup, a leading multi-brand F&B group, is seeking an experienced Operations Manager to oversee our expanding portfolio of restaurants in Bali, Indonesia.
In this high-impact role, you will lead F&B operations across multiple restaurant brands, ensuring seamless execution, exceptional guest experiences, and sustainable growth. Youâll collaborate with cross-functional teams to optimize processes, enhance efficiency, and elevate service standards while maintaining a strong focus on cost control, revenue growth, and team development. If youâre a strategic thinker with a hands-on approach and a track record of success in F&B operations, this is your opportunity to make a lasting impact in one of the worldâs most vibrant hospitality markets.
Join us in Baliâa hub for culinary innovation and tourismâand take your career to the next level with a company that values leadership, innovation, and results. Apply now and be part of a team that shapes the future of F&B in Indonesia!
Responsibility
- Oversee day-to-day operations of multiple F&B outlets, ensuring consistent service delivery, operational efficiency, and adherence to brand standards.
- Develop and implement strategic initiatives to drive revenue growth, cost optimization, and profitability across all restaurant brands.
- Lead, mentor, and inspire a diverse team of managers, supervisors, and staff, fostering a culture of excellence, accountability, and collaboration.
- Monitor key performance indicators (KPIs), analyze operational data, and implement corrective actions to enhance performance and guest satisfaction.
- Collaborate with marketing, finance, and supply chain teams to align operations with business objectives, including inventory management, vendor negotiations, and budgeting.
- Ensure compliance with local regulations, health and safety standards, and company policies across all locations.
- Drive innovation in menu development, service enhancements, and customer experience strategies to stay ahead of industry trends.
- Manage relationships with key stakeholders, including vendors, landlords, and local authorities, to support business growth and expansion.
Qualifications
- Minimum of 5+ years of experience in F&B operations, with at least 3 years in a managerial or leadership role within a multi-brand or multi-outlet environment.
- Proven track record of driving profitability, operational efficiency, and team development in the hospitality industry.
- Strong financial acumen, with experience in budgeting, cost control, and P&L management.
- Excellent leadership and communication skills, with the ability to inspire and motivate teams in a fast-paced, multicultural setting.
- In-depth knowledge of F&B industry trends, health and safety regulations, and customer service best practices.
- Experience working in Bali or Indonesia is a plus, with familiarity with local market dynamics and cultural nuances.
- Bachelorâs degree in Hospitality Management, Business Administration, or a related field (or equivalent experience).
- Fluency in English is required; proficiency in Bahasa Indonesia is an advantage.