job description
Join Bellezza Ceramiche, a leading name in premium ceramic solutions, as an Operations Executive in the heart of Bali. This role is perfect for a detail-oriented professional eager to drive efficiency in sales and order processing while contributing to our dynamic team.
As an Operations Executive, you will play a pivotal role in ensuring seamless administrative and operational workflows. Your expertise will help streamline processes, enhance customer satisfaction, and support our growth in the competitive ceramics market. Based in Badung, Bali, you’ll enjoy a vibrant work environment with opportunities for professional development.
We offer a competitive salary range of IDR 12,000,000 – IDR 18,000,000 per month, commensurate with experience, along with a collaborative culture that values precision and innovation.
Responsibility
- Manage and process customer orders accurately and efficiently, ensuring timely delivery and fulfillment.
- Coordinate with sales, logistics, and warehouse teams to optimize order workflows and resolve discrepancies.
- Maintain and update inventory records, ensuring data integrity and availability of stock.
- Prepare and distribute operational reports, including sales performance, order status, and inventory levels.
- Liaise with clients and internal stakeholders to address inquiries, provide updates, and ensure high levels of satisfaction.
- Implement and improve administrative processes to enhance productivity and reduce operational bottlenecks.
- Assist in the preparation of quotations, invoices, and other sales-related documentation.
- Monitor and track shipments, ensuring compliance with delivery schedules and quality standards.
Qualifications
- Bachelor’s degree in Business Administration, Logistics, or a related field.
- Minimum of 2 years of experience in operations, sales administration, or a similar role.
- Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office (Excel, Word) and experience with ERP or inventory management systems.
- Excellent communication and interpersonal skills, with fluency in English (written and verbal).
- Attention to detail and a problem-solving mindset to handle operational challenges effectively.
- Ability to work independently and collaboratively within a team.
- Familiarity with the ceramics or manufacturing industry is a plus.