job description
Are you a dynamic and detail-oriented professional looking to kickstart your career in F&B and hospitality operations? Lacozi Concept Plt, a fast-growing brand in the heart of Canggu, Bali, is seeking a motivated Operations Assistant to join our team! This is a unique opportunity to work directly with our founder, gain hands-on experience in a thriving business, and grow into a leadership role as we scale.
As an Operations Assistant, you will play a pivotal role in ensuring the smooth day-to-day operations of our F&B ventures. Youâll collaborate with cross-functional teams, streamline processes, and contribute to the overall success of our brand. This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to learn and grow with a forward-thinking company.
Baliâs vibrant culture and booming hospitality scene make it an exciting place to build your career. Whether youâre a recent graduate or an experienced professional looking for a new challenge, this role offers the chance to make a real impact while enjoying the islandâs unique lifestyle.
Join us and be part of a team that values innovation, creativity, and excellence. If youâre ready to take the next step in your career, weâd love to hear from you!
Responsibility
- Assist in the daily operations of F&B outlets, ensuring smooth and efficient service delivery.
- Coordinate with suppliers, vendors, and internal teams to manage inventory, orders, and logistics.
- Support the founder and management team in implementing operational strategies and process improvements.
- Monitor and maintain compliance with health, safety, and hygiene standards in all operational areas.
- Handle customer inquiries, feedback, and complaints professionally to ensure high levels of satisfaction.
- Assist in training and supervising junior staff to uphold service quality and brand standards.
- Prepare reports on operational performance, including sales, expenses, and customer feedback.
- Contribute to the planning and execution of events, promotions, and special projects.
Qualifications
- Diploma or bachelorâs degree in Hospitality Management, Business Administration, or a related field.
- 1-2 years of experience in F&B operations, hospitality, or a similar role (entry-level candidates with strong potential will be considered).
- Strong organizational and multitasking skills, with the ability to prioritize tasks in a fast-paced environment.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and basic POS systems.
- Ability to work flexible hours, including weekends and evenings, as required by the business.
- Problem-solving mindset with a proactive and can-do attitude.
- Passion for the hospitality industry and a desire to grow with a dynamic brand.