job description
Join Tavor Perry as an Operations and Dispatch Virtual Assistant and play a pivotal role in ensuring seamless logistics and operational efficiency. This remote position allows you to work from the vibrant and inspiring environment of Bali, Indonesia, while contributing to a dynamic team in the Manufacturing, Transport & Logistics sector.
As a key member of our operations team, you will coordinate dispatch activities, manage schedules, and ensure timely communication between drivers, clients, and internal stakeholders. Your organizational skills and attention to detail will directly impact our ability to deliver exceptional service and maintain smooth workflows.
We offer a competitive hourly rate of $4 – $5 USD, flexible remote work options, and the opportunity to grow within a forward-thinking company. If you thrive in a fast-paced environment and have a passion for logistics and coordination, we’d love to have you on board!
Responsibility
- Coordinate and schedule dispatch activities to ensure on-time deliveries and pickups.
- Liaise with drivers, clients, and internal teams to provide real-time updates and resolve operational issues.
- Monitor and track shipments, ensuring compliance with delivery timelines and client requirements.
- Maintain accurate records of dispatch logs, delivery confirmations, and operational reports.
- Optimize routes and resource allocation to improve efficiency and reduce costs.
- Handle customer inquiries and provide professional, timely responses to dispatch-related concerns.
- Collaborate with the operations team to streamline processes and implement best practices.
- Utilize dispatch software and tools to manage workflows and generate performance metrics.
Qualifications
- Proven experience in dispatch, logistics, or operations coordination (1+ years preferred).
- Strong organizational and multitasking abilities with keen attention to detail.
- Excellent communication skills, both written and verbal, in English.
- Proficiency in using dispatch software, spreadsheets, and other operational tools.
- Ability to work independently in a remote setting while maintaining high productivity.
- Problem-solving mindset with the ability to handle high-pressure situations calmly.
- Familiarity with the manufacturing, transport, or logistics industry is a plus.
- Reliable internet connection and a quiet workspace for remote work.