job description
Join Bikininkaos Bandung as an Online Sales Representative and unlock your potential in a dynamic, growth-driven environment. This role offers a unique opportunity to work remotely from the vibrant locations of Bali, including Canggu, Ubud, Denpasar, and more, while contributing to a thriving e-commerce business.
As part of our team, you’ll play a pivotal role in driving sales, engaging with customers, and expanding our digital footprint. This position is designed for self-motivated individuals who are passionate about sales, customer service, and leveraging online platforms to achieve exceptional results. With a competitive salary range of IDR 4M–6M per month, this role ensures financial growth alongside professional development.
Whether you’re a seasoned sales professional or an ambitious individual looking to break into the industry, this role provides the tools, training, and flexibility to succeed. Embrace the freedom of remote work while being part of a supportive and innovative company culture.
Responsibility
- Manage and grow the company’s online sales channels, including e-commerce platforms, social media, and marketplaces.
- Engage with customers via chat, email, and social media to provide product information, resolve inquiries, and close sales.
- Develop and execute digital marketing strategies to attract and retain customers, including promotions and targeted campaigns.
- Monitor sales performance, track KPIs, and generate reports to identify trends and areas for improvement.
- Collaborate with the marketing and logistics teams to ensure seamless order processing and customer satisfaction.
- Stay updated on industry trends, competitor activities, and customer preferences to refine sales approaches.
- Handle customer complaints and feedback professionally, ensuring a positive brand experience.
- Participate in training sessions and team meetings to align with company goals and sales targets.
Qualifications
- Proven experience in online sales, e-commerce, or customer service (minimum 1 year preferred).
- Strong communication skills in English (written and verbal) with a customer-centric approach.
- Familiarity with digital sales platforms (e.g., Tokopedia, Shopee, Instagram, WhatsApp Business).
- Ability to work independently, meet deadlines, and manage multiple tasks in a fast-paced environment.
- Basic knowledge of sales analytics, CRM tools, or spreadsheet software (e.g., Excel, Google Sheets).
- Passion for fashion, retail, or online shopping industries is a plus.
- Reliable internet connection and access to a laptop/smartphone for remote work.
- Residence in or willingness to relocate to Bali (Canggu, Ubud, Denpasar, etc.).