job description
Join Airlife International Trading Corp. as an Online Sales Representative and become a key player in driving our digital sales growth. In this dynamic role, you will engage with customers across various online platforms, promote our premium products, and close sales while delivering exceptional service. Based in the vibrant regions of Bali, you will work in a fast-paced environment, leveraging digital tools to meet and exceed sales targets. This is an exciting opportunity for a motivated individual to grow their career in online sales while enjoying the unique work-life balance that Bali offers.
As part of our team, you will receive comprehensive training, competitive compensation, and the chance to work with a diverse and supportive team. If you are passionate about sales, customer service, and digital engagement, we invite you to apply and take the next step in your career with us.
Responsibility
- Engage with customers through digital channels, including email, chat, and social media, to promote products and drive sales.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a seamless buying experience.
- Meet and exceed monthly sales targets by effectively closing deals and upselling products.
- Maintain accurate records of customer interactions, sales activities, and follow-ups using CRM tools.
- Collaborate with the marketing team to develop and implement digital sales strategies.
- Stay updated on product knowledge, industry trends, and competitive offerings to provide informed recommendations.
- Participate in training sessions to enhance sales techniques and product expertise.
- Contribute to team meetings and share insights to improve overall sales performance.
Qualifications
- Proven experience in sales, customer service, or a related field, preferably in an online or digital environment.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Strong negotiation and closing skills, with a track record of meeting sales targets.
- Proficiency in using digital tools, CRM software, and social media platforms for sales and engagement.
- Self-motivated and results-driven, with the ability to work independently and as part of a team.
- Familiarity with e-commerce platforms and online sales techniques is a plus.
- High school diploma or equivalent; a degree in Business, Marketing, or a related field is preferred.
- Fluency in English; additional languages are a bonus.